Do you offer on-site service for overseas clients?

Yes. Aurashu provides comprehensive technical support and on-site service for overseas clients to ensure smooth installation, operation, and maintenance of all HVAC systems. Depending on the project scale and region, we can dispatch experienced service engineers or authorized local partners to provide professional guidance during system installation, commissioning, and performance verification.

For major international projects, Aurashu offers end-to-end technical services, including:

On-site supervision and installation support to ensure all systems are correctly assembled and connected according to technical standards.

System commissioning and performance testing to verify temperature, humidity, airflow, and energy efficiency parameters.

Training sessions for local technicians and facility managers on daily operation, routine maintenance, and fault diagnosis.

Remote monitoring and online diagnostics via intelligent control platforms for timely assistance and performance optimization.

Additionally, we maintain regional service centers and spare parts warehouses in key markets to ensure fast response and minimize downtime. For customized service packages or long-term operation support contracts, Aurashu’s technical service team can develop tailored maintenance and inspection schedules to meet client needs and local conditions.

In short, whether through remote guidance or on-site visits, Aurashu ensures that every overseas project achieves stable, safe, and efficient operation throughout its lifecycle.